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infly is a joint venture between dsb and the intan Group. 

With ccb by dsb, the dsb Group operates Europe’s leading customer care and billing platform. intan service plus, on the other hand, is Germany’s largest independent subscription service provider. Both companies are linked by a 40-year business partnership as “publishing companions”. 

With infyly, intan and dsb offer the media industry a full-service solution for sales and marketing with fully integrated digital processes. 

As a technology supplier, dsb provides infly the IT infrastructure with modules from the dsb fly system platform whereas intan service plus provides customer care and sales services.

Strong Partners:

The dsb Group operates the dsb fly system platform in addition to ccb by dsb®, Europe’s leading customer care and billing platform for the publishing industry. dsb fly handles all processes from onboarding to payments and churn prevention. Furthermore, dsb fly provides customised analyses for more growth to boost app and web sales. From print and digital subscriptions to single sales and paywalls, dsb fly enables different business models and can be integrated with clients’ existing software solutions. 

The software solutions offered by the dsb Group provide efficient customer service through highly automated processes as well as the capability to implement different business models and creative sales strategies for both digital and print media. dsb fly can be integrated with clients’ frontend as well as backend processes. 


More information at www.dsb-fly.com

With offices in Berlin and Osnabrück, the intan Group is specialised in subscription-based products and has been one of the leading media sales companies in Germany, Austria and Switzerland for more than 40 years. With over 2 million managed end customer relationships, intan is well-known among publishing companies in the German-language market for consumer press and cooperation service providers in various industries. 

intan service plus GmbH & Co. KG is your partner for everything related to subscription management and support. From the personal support of your subscribers in our customer service center to outbound campaigns such as campaigns to win customers back as well as innovative cross-selling strategies, intan’s services can cater to the needs and goals of your business. 

intan media service GmbH is your partner for marketing, media and direct sales for all communication channels. As a full-service provider independent of publishers, intan’s services include the development and marketing of new products and offers as well as the acquisition of new customers via direct and dialogue marketing. Despite having a product portfolio focused on publishing products, intan is also always on the lookout for new and innovative products that can be made available to customers via cross-selling and marketing campaigns.

dsb ccb solutions develops and operates with ccb by dsb® , Europe's leading customer care and billing platform for the publishing industry. ccb by dsb® enables efficient customer care through highly automated processes. Thanks to flexible adaptation options to different business models, creative sales strategies for digital media and print titles can be realised with ccb by dsb®. The extensive integration potential of the software exists not only in offerings, but also in the back office, thus enabling resource-saving processes for clients.

ccb by dsb enables

  • Customer-centric paid content offers
  • Central subscription management for digital and print media
  • Cross-media overview per customer
  • The delivery of personal content preferences
  • Highly individualised, cross-channel subscription offers

More information at www.dsb-ccb.de

Founded in 2010, the company is part of the dsb group and specialises in e-commerce consulting. The consultants at dsb ebusiness develop comprehensive e-shop solutions for their customers, link different system worlds with their own middleware dsb connect, integrate paywalls and realise marketplace connections.

In addition to well-known international publishers and publishing service providers, customers include renowned branded companies such as Corporate Benefits, FIAT, and Betty Barclay.

www.dsb-ebusiness.com

dsb cloud services has decades of experience in professionally operating various IT applications in its own data center and making them available to its customers remotely.

In its certified German cloud data center, dsb cloud services operates mission-critical IT applications for well-known customers from the media, e-commerce, mail order and logistics industries.

In the Application Hosting and Managed Hosting operating models, the IT application spectrum ranges from ERP systems based on SAP and Navision to groupware applications and industry-specific applications with a wide variety of technological bases, such as Natural/Adabas or Delphi/DB2. 

www.dsb-cs.net

dsb it services implements efficient, scalable and reliable IT infrastructures. 

The scope of their activities ranges from support for a single, secure Internet access to the planning and projecting of complex networks including the complete management and operation of a WAN.

Customers benefit from our many years of data center/network know-how. Clients include publishing houses, logistics companies and call centers. They rely on the expertise of dsb it services when it comes to communication (e-mail systems, collaboration), data exchange platforms, web stores and telephone systems/CTI.

The IT professionals provide support for VPN, firewalling and remote access from home workstations, for example, and ensure communication between companies and branch offices. 

As a Sophos and Bintec partner, dsb it services provides full service for more than 250 security gateways/connections as well as IPSEC tunnels to devices of almost all well-known manufacturers such as Cisco, Microsoft, Checkpoint, Palo Alto, Sonicwall, Bintec, Juniper or WatchGuard.

www.dsb-itservices.de

dsb.net provides modern, flexible subscription solutions. It's leadership team has many years experience in recurring revenue management. The growing list of prominent clients partner with dsb.net because we bring them knowledgeable, agile and innovative solutions. dsb.net provides the ultimate combination of exemplary customer services, flexible subscription models and agile software development.

dsb.net excels at:

  • subscription management
  • software development
  • customer service
  • e-commerce and digital consultancy
  • building productive client relationships
  • secure hosting
  • merchandise sales
  • partner integrations
  • data warehousing
  • customer insight/reporting
  • product fulfillment

https://www.dsbnet.co.uk/

Over the past 25 years, PVS has developed into one of the market-leading European fulfillment companies.

PVS offers you a comprehensive range of services: from Logistics, Finance and Marketplace Services, to Customer Care and IT Services.

PVS operates internationally and offers you multilingual customer service and the full range of professional fulfillment services.

From fashion, sports and beauty to publishing products - PVS has cross-industry expertise.

More: www.pvs-europe.com

The company's clients include fashion companies Joop!, GANT, Odlo and Strellson, as well as brand manufacturers such as bugatti, Faber-Castell, Steiff and vivinox

They all use the international customer care solutions from PVS RS. Because the service agents of the Stuttgart-based company look after customers in all European languages at native-speaker level.

PVS RS is the right partner for you if you are looking for

  • Innovative concepts
  • A non-traditional volume call center
  • Know-how in machine learning, AI & chatbots
  • A partner to work in your systems
  • Communication via phone, mail, letters, chat, WhatsApp and social media messengers.

You can find the complete portfolio of services here: pvs-rs.com 

Search engine marketing: M2L addresses potential users from the need to purchase through precise campaigns.

Be seen where everyone is watching: With YouTube advertising, you reach new target groups and present your brand.

Affiliate Marketing: M2L is the touchpoint for your partnership with website operators.

Social Media Marketing: product presentation & interaction with customers on Facebook, Instagram and co.. M2L creates ads and supports you in finding the right influencers.

Amazon Advertising: From vendor to seller, M2L increases your sales nationally & internationally on Amazon.

Display Advertising: Arouse interest & increase desire - Through precise targeting, your users are addressed at the right time, in the right place.

Find more information here: www.m2lagency.com 

From production to trade, logistics and sales Software-Schmiede designs optimal processes for small and medium-sized enterprises. The Professional ERP software solution supports processes from a wide range of areas and industries.

Professional ERP has been operating for over 30 years.

> 1,000 companies work with Professional ERP.

Professional ERP is flexible and grows with your business.

Professional ERP offers more than the Core ERP Functions:

  • In-house capacity and cost planning
  • Graphical representation of resource utilisation 
  • Work schedule management with setup time and parts times.

More: www.softwareschmiede.com