Digital transformation poses new challenges for publishers and media companies. Flexible subscription models and creative marketing campaigns will determine their viability in the future.
Through AI-based campaigns, infly boosts conversion rates and prevents churn with accurate smart content.
From Casual Readers to Loyal Subscribers
Give all your readers access to personalised content across devices. Offer your subscribers their preferred payment methods and acquire more subscribers.
Process Purchases Across Different Channels
infly processes purchases automatically, from digital and print subscriptions to bundles, special editions and time-based or unit-based billing.
Highly Flexible Billing
infly can process invoices for hard, soft and metered paywalls, print and digital subscriptions, membership models, voucher codes and season passes or tickets.
Benefit From Impulse Purchases
Widget solutions optimise customer experience and maximise reach. With widgets, we link your products to the appropriate online content such as blogs, Facebook posts or YouTube videos to prompt impulse purchases and reduce abandoned baskets.
Available 24/7 With Online Customer Service
Optimise your customer response management with online self-service features that allow customers to purchase subscriptions, buy courses or change their payment details at all times.
Business Intelligence Tools
The infly data warehouse analyses your customers’ usage behaviours. Our BI tool, on the other hand, can recognise user preferences and launch AI-based customer acquisition and retention campaigns. With this, you can reduce your churn rate and present individualised cross-selling and upselling offers.
Secure Login and Registration Process
infly offers secure authentication processes with real-time backend data transfers. Our platform solution also supports logins via social sign-ins.
With our recommendation engine, customers who cancel their subscriptions can receive individualised offers based on their stored information and usage behaviour. After they submit a reason for their cancellation, they can for instance, pause their subscriptions or get a discounted price to deter them from cancelling.
Increase Subscription Retention - Convert Readers to Adopt Recurring Payment Methods
Payment processes for businesses that use subscription models are a tricky thing. Recurring payment methods significantly reduce attrition risk. Subscribers who switch to using a recurring payment method directly after signing up for a subscription have a significantly higher retention rate. This has a direct impact on publishers' returns, whose subscriptions usually only pay off after a term of at least one year.
Digital Payment Methods
With one click, readers can change their payment method from invoice to Amazon Pay, Google Pay, Apple Pay, PayPal or Credit Card. Subscribers thus switch from one-time to recurring payment methods and enable publishers to automate recurring charges.
Case Study: 18% of Users Converted to Using Recurring Payment Methods
Curious as to how Intan service plus converted 18% of their contacted users to using PayPal and SEPA direct debit payment methods through targeted campaigns? Find out about the details here: Case Study.
Whether you want to acquire, retain or win customers back.
Benefit from over 50 years of publishing expertise from the dsb Group and over 40 years of subscription know-how from the intan Group.
infly is based on the modules of the dsb-fly platform. Europe’s leading customer care and billing platform for the publishing industry, ccb by dsb® is part of the system landscape.