With a 360° view across all products and channels, infly provides the foundations for customer-centric sales. The platform handles all process from onboarding to payments and churn prevention.
Data-Driven Contact Channels Available 24/7
Instead of inflexible and outdated workflows, media companies need contact channels that are seamless, data-driven and always always available. Our contact channels also provide real-time data exchanges with integrated and automated frontend and backend processes for successful customer centricity.
infly Centrally Manages Customer Service, Sales and Paywalls
As the only full-service solution on the market, the platform can process digital and print subscriptions as well as single sales via the web app. infly covers all customer touchpoints.
AI-Based Customer Acquisition and Retention Campaigns
With infly, you can launch and manage cross-channel sales and marketing campaigns based on individual usage behaviour and customer preferences in order to boost sales.
With infly, dsb and intan are combining their expertise in end-to-end customer centricity. With ccb by dsb, the dsb Group operates Europe’s leading customer care and billing platform. intan service plus, on the other hand, is Germany’s largest independent subscription service provider. The two companies are joined by a 40-year business partnership. As “publishing companions”, intan and dsb offer the industry infly, a platform that is flexible and open to changes in the business environment and therefore future-proof.